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Your Privacy Matters

The Union County Veterans Service Commission values your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your information when you use our services.

Information We Collect

We collect information necessary to provide our services to veterans and their families:

  • Personal identification information for benefits applications
  • Military service records and documentation
  • Contact information for communication purposes
  • Information required for transportation services
  • Documentation needed for financial assistance applications

How We Use Your Information

Your information is used solely for:

  • Processing benefit applications and claims
  • Coordinating transportation services
  • Providing emergency financial assistance
  • Communicating about your services
  • Maintaining accurate records

Information Security

We implement appropriate security measures to protect your personal information. This includes:

  • Secure data storage
  • Encrypted communications
  • Strict access controls for our staff
  • Regular security assessments
  • Staff training on data protection

Information Sharing

We do not sell or share your personal information with third parties except as required to process your benefits or as required by law. Information may be shared with:

  • The Department of Veterans Affairs for claims processing
  • Healthcare providers for medical transportation services
  • Other veteran service organizations when authorized by you

Website Analytics & Advertising

Our website uses analytics and conversion tracking technology to measure the effectiveness of our advertising campaigns and improve our outreach to veterans. This helps us understand which communication channels are most effective in connecting veterans with the services they need.

  • Google Analytics: We use Google Analytics to understand how visitors use our website and identify areas for improvement
  • The Trade Desk: We use The Trade Desk conversion tracking to measure advertising campaign performance
  • Data Collected: Anonymous browser information, page visits, referral sources, and user interactions
  • Purpose: To evaluate advertising effectiveness, improve website usability, and enhance veteran outreach programs
  • Privacy Protection: No personally identifiable information is shared with advertising platforms

This tracking is authorized by Union County Veterans Service Affairs to support our mission of reaching and serving more veterans in our community.

Contact Information

For questions about this privacy policy or our handling of your information, contact us at:

Phone

(937) 642-7956

Address

835 E. 5th Street, Suite B, Marysville, OH 43040